Services Policies

Overview

Welcome to Oriented Pain Studio! These Terms of Service (also referred to as the “Service Agreement,” “EULA,” or “TOS”), along with our Privacy Policy, Refund Policy, and Community Guidelines (collectively, the “Agreements”), govern your access to and use of Ancient World Online (the “Game”), our website www.orientedpainstudio.com, forums, customer support, and all associated services and content (collectively, the “Services”) provided by Oriented Pain Studio.

By accessing, installing, downloading, playing, or using any part of our Services, or by clicking “I Agree” or similar consent mechanisms, you signify that you have read, understood, and agree to be bound by these Agreements. If you do not agree to these Agreements, you may not access or use the Services.

Important Note Regarding Third-Party Platforms: If you access or play Ancient World Online through a Third-Party Platform (e.g., Steam, Google Play, Apple App Store), you agree to be bound by both these Agreements and the terms and conditions of that specific Third-Party Platform. In case of a direct conflict between these Agreements and the Third-Party Platform’s terms regarding services provided by the Third-Party Platform, the Third-Party Platform’s terms shall generally prevail.

1. Definitions of the Terms used in these Service Policies

• “Ancient World Online” (or “the Game”): Refers to the Massively Multiplayer Online Role-Playing Game developed and operated by Oriented Pain Studio.
• “Content”: Any and all software, technology, text, forum posts, chat posts, profiles, widgets, messages, links, emails, music, sound, graphics, images, video, code, and all audiovisual or other material appearing on or emanating from the Services, whether provided by Oriented Pain Studio or by other Users.
• “Game Character” (or “Character”): The data (including, but not limited to, name, level, experience, items, equipment, etc.) which is utilized by the User to participate in Ancient World Online.
• “Oriented Pain Studio” (or “We,” “Us,” “Our”): Refers to Oriented Pain Studio, the game development studio and operator of the Services.
• “Password”: A combination of characters and numbers chosen by the User for user identification and account protection.
• “Premium Service”: Refers to actions and operations related to the purchasing or utilization of real money for certain goods or services that may be used to access or within the Game, including but not limited to in-game currency, subscriptions, expansion packs, or cosmetic items.
• “Services”: The provision of and access to Ancient World Online, the Oriented Pain Studio website ([Insert Your Website URL Here]), related forums, communication platforms, customer support, and all associated features, Content, and programs offered by Oriented Pain Studio through the internet.
• “Standard Service” (or “Free Service”): Refers to all Oriented Pain Studio Services that are not Premium Services.
• “Third-Party Platform”: Any digital storefront, distribution platform, or service through which the Game is made available, including but not limited to Steam, Google Play, and the Apple App Store.
• “User” (or “You,” “Your”): Any person or entity who accesses, installs, plays, or uses the Services.
• “User Account”: The relationship under which a person or an entity has the right to utilize a User Name to access the Oriented Pain Studio Services, subject to the right of Oriented Pain Studio to limit, refuse, or terminate such access. This may include an in-game profile linked to a Third-Party Platform account.
• “User Name”: The combination of English letters and numbers selected by the User and accepted by Oriented Pain Studio in order to distinguish each User. This term, when used with initial capital letters, does not refer to the real name of the User.
• “User Generated Content” (UGC): Any Content created, uploaded, shared, or otherwise made available by Users through the Services, including but not limited to forum posts, chat messages, character names, or any other content created within the game or associated platforms.

2. Account Registration, Security & Activation

• Age Restriction: You must be at least 18 years of age to create an account and use the Services. If you are between 12 and 18, you represent that your parent or guardian has reviewed and agreed to these Terms of Service on your behalf.
• Account Creation: A User Account (or in-game profile) will be effective only if the User accesses the Game through a valid account on a Third-Party Platform or directly via our website (if applicable), and agrees to these Terms of Use and provides other information as requested by Oriented Pain Studio.
• Accuracy of Information: All Account Information provided to Oriented Pain Studio, directly or via a Third-Party Platform, must be true and accurate, except for those items where the User is explicitly required to provide fictional information, such as the User Name and Character name. Oriented Pain Studio reserves the right to suspend or cancel any User Account which was obtained with false information.
• Acceptance/Rejection of Accounts: Oriented Pain Studio has the right to accept or reject any request for a User Account in its sole discretion, and such access is always subject to technical availability of necessary systems and information.
• Account Security: You are solely responsible for maintaining the confidentiality of your Password and any other non-public Account Information, whether for your Third-Party Platform account or your Oriented Pain Studio account/profile. You agree to immediately notify Oriented Pain Studio of any unauthorized use of your account or any other breach of security. Oriented Pain Studio is not responsible to replace, restore, repair, reimburse, or otherwise modify any Character or account based on unauthorized access. Therefore, it is solely the responsibility of the User to ensure that passwords are unique and secret.

3. Premium Services & Monetization

Oriented Pain Studio offers various ways to access and enhance your experience with the Services, including through Premium Services.

• • Game Purchase: Access to the core Ancient World Online game requires a one-time purchase. This purchase grants you a perpetual license to play the core game and includes a free, non-renewable one (1) month subscription to play the Game (the “Included Subscription Period”).
  • Mandatory Subscription: After the Included Subscription Period expires, continued access to and play of Ancient World Online requires an active, paid subscription (the “Mandatory Subscription”). Details regarding subscription plans, pricing, and recurring billing will be provided on our website or through the Third-Party Platform from which you acquired the Game. Failure to maintain an active Mandatory Subscription will result in the suspension of your access to the playable content of the Game until a valid subscription is re-established.
  • Downloadable Content (DLC) / Expansions: From time to time, Oriented Pain Studio may offer additional game content, such as new game maps or story expansions, available for separate, one-time purchase (referred to as “DLC” or “Expansions”). Access to DLC content may also require an active Mandatory Subscription to the core Game.
  • Optional In-App Purchases (Cosmetics): Oriented Pain Studio may offer optional in-app purchases within the Game, primarily consisting of cosmetic items (e.g., character skins, mounts, emotes, visual effects) that do not provide any competitive gameplay advantage (collectively, “Cosmetics”). These Cosmetics are entirely optional and are not required to experience the full core gameplay or progress in Ancient World Online.
  • Payment Processing: All purchases, including the one-time game purchase, DLC, subscriptions, and optional Cosmetics, will be processed through the payment systems of the respective Third-Party Platform (e.g., Steam Wallet, Google Play Billing, Apple In-App Purchase) or, in certain cases, directly by Oriented Pain Studio’s designated payment processor. You are solely responsible for managing your payment methods and transactions on those platforms. Oriented Pain Studio does not directly process or store your sensitive payment card information.
  • Non-Refundable Policy: Any charges you incur for the Game, DLC, subscriptions, or Cosmetics are generally non-refundable, subject to the specific terms outlined in our separate Refund Policy. You acknowledge and agree that your ability to use Premium Services may be terminated if you violate these Agreements.
  • Virtual Items & Currency: You acknowledge that Virtual Items and Virtual Currency (including any Cosmetics) acquired through purchases or in-game progression represent a limited, personal, non-transferable, non-sublicensable, revocable license for use solely within the Game. They have no monetary value, cannot be redeemed for real money or value, and cannot be traded or sold outside of the Game. Oriented Pain Studio reserves the right to manage, regulate, control, modify, or eliminate Virtual Items and Virtual Currency (including Cosmetics) at any time, with or without notice.

4. Oriented Pain Studio Responsibilities

• Oriented Pain Studio will utilize reasonable business efforts to correct errors in the Services.
• Oriented Pain Studio will utilize reasonable business efforts to comply with the Oriented Pain Studio Privacy Policy.
• Oriented Pain Studio will utilize reasonable business efforts to repair or recover from Oriented Pain Studio system errors in an expeditious manner so as to provide continuous and stable services. Such recovery may require use of backup data which may not include the most recent changes to Characters. As stated in these Terms of Use, Oriented Pain Studio is not responsible for any loss incurred by Users as a result of such operational issues.
• Oriented Pain Studio intends to offer convenience to the Users in the execution of this Service Agreement and in understanding the procedures related to this Service Agreement.

5. User Responsibilities & Prohibited Conduct

• Users must register with their real name and accurate information where required. Oriented Pain Studio shall not be responsible for any losses to the User caused by false information.
• Users must notify Oriented Pain Studio of any changes to their personal information by updating their user account information through the means provided.
• Users shall not attempt to obtain or use the password from any account other than a User Account which is registered to them. Nor shall Users attempt to access the Oriented Pain Studio Services in any way which is contrary to these Terms of Use.
• Users may not access, or attempt to access, the software, database or other information stored on servers operated by Oriented Pain Studio in any manner whatsoever except in the manner intended by Oriented Pain Studio.
• Users may not utilize any Oriented Pain Studio Services for the purpose of advertising, promoting, or selling any goods or services, whether or not they are related to Oriented Pain Studio services. This includes, but is not limited to, using in-game communication facilities for such purposes.
• Users shall not violate other people’s rights by using the Oriented Pain Studio Services in violation of public peace and morality. Remember that there are many users with different nationalities, races, religions, ages, and other distinctions. Users must try to make all communications, using Oriented Pain Studio Services, in a manner which will allow all of the other users to enjoy their time utilizing Oriented Pain Studio Services.
• Users shall not utilize the Oriented Pain Studio Services for the purpose of stalking, annoying, harassing, embarrassing, or otherwise annoying any other person or company.
• Users shall not utilize the Oriented Pain Studio Services, or any other means, to obtain any passwords, to insert any Trojan horse, timebomb, harvester, bot or otherwise, through hardware, software or social engineering, to access the Oriented Pain Studio Services, or the property of any user of the Oriented Pain Studio Services, in any manner which is not intended by Oriented Pain Studio.
• Cheating & Exploits: Users are strictly prohibited from utilizing any unauthorized third-party programs, software, hacks, bots, exploits of game bugs, “win trading,” or any other means to gain an unfair advantage, automate gameplay, or manipulate the Services in any way. Oriented Pain Studio reserves the right to implement and update anti-cheat measures.
• Third-Party Platform Rules: Users must also comply with the community guidelines, terms of service, and acceptable use policies of any Third-Party Platform used to access the Services.
• Most of our Users are very nice people who enjoy the Oriented Pain Studio Services. A few of them require warnings, suspensions, or even banning from the Oriented Pain Studio Services or, in unusual circumstances, even more severe corrective action such as civil or criminal prosecution. We do not believe it is necessary or productive to list every type of misconduct, so we have not done so. However, as noted, Oriented Pain Studio reserves the right, in its sole discretion, to take any appropriate action to ensure that Oriented Pain Studio, and the bulk of the Oriented Pain Studio Users, have a pleasant and fun experience in a manner which supports the business interests of Oriented Pain Studio.